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Every insight captured. Every answer sourced.

MSL interactions, KOL relationships, medical information requests and field insights in one system, kept apart from commercial where they must be. Auctal answers from your approved scientific content, cites the passage, and routes anything that looks like a safety event to pharmacovigilance.

Northwind Therapeutics/A document library
What does the Zentrava label say about dosing in hepatic impairment?

Ask Auctal.
What your team asks every week.

  1. 1“What are MSLs hearing about Zentrava dosing this month?”
  2. 2“Did any of those notes mention a possible adverse event?”
Northwind Therapeutics
Northwind Therapeutics/Auctal/Medical affairs
Ask Auctal, or @ a record
+ Northwind Therapeutics

What stops being
manual.

The medical information inbox

Every request lands as a record with a product, a due date and an owner, answered from approved standard responses.

Medical information12 open Due this week
  • Dosing in hepatic impairmentMI-2291Dr Elena Ruiz · HaldenDue today
  • Use with strong CYP3A4 inhibitorsMI-2287Pharmacist · KestrelAnswered
  • Storage after openingMI-2284Nurse · MeridianAnswered
  • Paediatric dataMI-2280Dr Aaron Webb · AshfordIn review
Answered from SR-114, sent for review

Insight reports

What MSLs hear in the field, tagged by product and theme, summarised for the monthly insights meeting.

Field insights · ZentravaSeptember
Themes raised by HCPs +4 vs Aug64 MSL notes · 4 regions
Dose timing11
Hepatic use7
Interactions4
Storage2
MSL interaction notes · tagged by product and theme
Insights summary ready for Thursday's meeting

KOL mapping

Every KOL with their publications, congress talks, advisory boards and last interaction, kept current.

KOLs · oncology38 Tier 1
  • Dr Elena RuizHalden · 3 publications this yearSpeaking at ESMO
  • Prof. Marcus HaleMeridian · advisory boardMet 21 days ago
  • Dr Ines CarvalhoAshford · new trial leadNot yet met
  • Dr Samuel OseiOrbis · guideline committeeMet 8 days ago
Profiles refreshed from 6 new publications

Safety signals in the field

Anything that reads like an adverse event is routed to pharmacovigilance within the hour, with the original note.

Field notes · screenedToday
  • Call note, Dr Ruiz: dosing questionDaniel Moss · 09:12Clear
  • "Patient reported a rash after the second dose"Hannah Lee · 10:41Possible AE
  • Email from Kestrel pharmacist: storageInbox · 11:03Clear
Routed to safety at 10:42 with the original note

Congress prep

Which KOLs are presenting, which abstracts matter, who on the team meets whom.

ESMO 2026 · planBarcelona
  • Dr Elena Ruiz presents ZEN-301 interimSat 14:30 · Hall 4Daniel attends
  • Competitor late-breaker, abstract LBA12Sun 09:00Watch
  • Prof. Marcus Hale, advisory dinnerSun 19:30Hannah meets
  • Dr Ines Carvalho, poster P-418Mon 12:00Not covered
Plan shared with the team, one gap flagged

The firewall

Medical and commercial see what their roles allow, and Auctal keeps to the same line.

Access check
  • Account record · HaldenSam Kerr, key account managerView
  • Approved materialsSam Kerr, key account managerView
  • MSL notes · Dr RuizSam Kerr, key account managerNo access
Auctal declined the same request on Sam's behalf

The layers
that do this work.

  1. 01

    Knowledge

    Approved decks, labels and recordings, known and handed to you.

    About Knowledge
  2. 02

    Agents

    Propose, confirm, execute. 55 actions, every one logged.

    About Agents
  3. 03

    Access

    Everyone sees what is theirs. Medical stays apart from commercial.

    About Access
  4. 04

    Intelligence

    Every account, competitor and label change, briefed every morning.

    About Intelligence

How it starts.
Three steps, one month.

  1. 01

    Load the science

    Standard responses, labels and approved publications, indexed with their approval status.

  2. 02

    Draw the lines

    Which roles see medical, which see commercial, and what Auctal may answer on its own.

  3. 03

    Turn on the routing

    Medical information, insights and safety routing run from week one.

Questions,
answered.

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Start running on your own.

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