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Layer · Channels

The same agent on WhatsApp, on the phone, on email, on Telegram and in the app.

Your field teams, MSLs and leaders already live in a few chat apps, an inbox and a phone. Auctal meets them there with the same records and the same permissions. On WhatsApp it sends real things: a chart as an image, a document as a file. On the phone it talks: a voice agent that answers your support line, calls on your behalf, and logs every call on the record.

Northwind Therapeutics/Auctal

What it does.
Every day, without being asked twice.

  1. 01
    “How did Zentrava do this week?”WhatsApp · answered with the chart as an image
    QueuedAuctal

    Answers on WhatsApp with charts and files, not links

  2. 02
    Voice note, 0:42“Log the call with Meridian” · transcribed
    QueuedAuctal

    Takes voice notes, transcribes them and acts on them

  3. 03
    Support line callCaller matched to Kestrel Specialty Pharmacy
    QueuedAuctal

    Answers your support line: a voice agent that knows the caller's record, resolves what it can and hands the rest to a person

  4. 04
    Reminder call to Halden Cancer CentreTuesday confirmed · transcript on the record
    QueuedAuctal

    Calls on your behalf from a real number: confirmations, chasers and reminders, transcribed and logged on the record

Ask Auctal.
A channels question, answered in full.

  1. 1“Call Kestrel Specialty Pharmacy and confirm Thursday's Zentrava delivery window.”
  2. 2“Send it on WhatsApp and log the call.”
Northwind Therapeutics
Northwind Therapeutics/Auctal/Channels
Ask Auctal, or @ a record
+ Northwind Therapeutics

What you get.
Things you can open.

Northwind TherapeuticsA WhatsApp number for the companySave it once. Every colleague gets Auctal with their own access.AuctalUpdated today
01

A WhatsApp number for the company

Save it once. Every colleague gets Auctal with their own access.

Northwind TherapeuticsA voice agent on a real numberInbound for support, outbound for the chasing. Every call transcribed and logged on the record.AuctalUpdated today
02

A voice agent on a real number

Inbound for support, outbound for the chasing. Every call transcribed and logged on the record.

Northwind TherapeuticsEmail that reads like a personBriefs, digests and follow-ups from your own domain.AuctalUpdated today
03

Email that reads like a person

Briefs, digests and follow-ups from your own domain.

Questions,
answered.

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Start running on your own.

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